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Permanently Deleting folders

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Permanently Deleting folders

New member | Level 2

I have a Microsoft Surface and have just deleted a folder on Dropbox using this. It contains sensitive information so I want to delete it permanently but it tells me that I dont have permission to permanently delete folders. Its my Dropbox account - how can I not have permission?! Any pointers of help would be appreicted.

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Re: Permanently Deleting folders

Dropboxer

Hi @Mike Brown; welcome to our Community and sorry to hear you're having issues with deleting your files/folders from Dropbox.

 

Can you try doing this via our website and let me know if you get any errors there as well?

 

If you do, I'd appreciate a screenshot of the exact message you get so I can have a better look into this.

 

Thanks a bunch, Mike.



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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