Dropbox files & folders
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Yesterday morning I wanted to delete a lot of files from my Dropbox, but I did not know that they were syncronized with my office computer. I yust wanted to delete files from Dropbox, and today when I came to my job, I realized that I deleted all my fikes from cmputer.
Is it possible to get this files back, sinc I deleted them permanently? There are very important files.
Thank you very much for your help, Petra
Hi,
so my problem is I recently deleted files in my dropbox, I did not realize they will be deleted in my pc as well, so I went to the deleted files in my dropbox, I recovered them, it said I have to free up some space, so I upgraded to 3 TGB, and tried again, the folders were restored, but not the files in them, just the name of the folders were restored but when I checked the files, all were empty. I have submissions and this scared me that I have to rewrite my whole essay again. I would like to recover the files because some of them were my essays. Can anyone help me?
Hey @PB22 & @Aisyah99; thanks for joining our Community!
To begin with, note that permanently deleted files cannot be restored, even from our end.
That said, as it's not quite clear if those deletions were indeed permanent ones, could you have a look at your deleted files page and your events page and let me know if you see any sign of your missing files there?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hello Walter,
thank you for your answer.
I looked in my deleted files and in my events and there are no files that I deleted.
Probably this is because they were permanently deleted. I was afraid at that time, that I could accidentally share those files.
Unfortunately there were files from my twenty years job. I am desperate, I did not know that something like this can happen.
Can I get any help for that?
Thank you, I hope something can be done, Petra
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