Showing results for 
Show  only  | Search instead for 
Did you mean: 
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Personal Account X Business Account

Personal Account X Business Account

New member | Level 2

Hello Comunnity,


My name is Rafael and i'm from Brazil, i use to have an personal account from dropbox since 2013 where i had all my life on, in 2018 i joined a company and transformed my personal account to a business one. On march of this year the company i was working closed and fired me due COVID and that we had been severely affected by all that was happening.

I had not been in great shape since that and even started taking some medication. 

I lost all my files, i still have acess to my account but since they not paid anymore i dont know what to do.

I know its been a while but i wasnt ready to deal with all that.


What can i do?


1 Reply 1

Re: Personal Account X Business Account

Super User II

Unfortunately the only people who can help are the company you used to work for. However, it is unlikely (I'm afraid) that the data is still recoverable after so long. 


You need to ask them to see if they can restore the personal files from your business account back to you. Dropbox cannot do it for you. 


- - -

Heart Did this post help you? If so please mark it for some Kudos below. 

 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?