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Photos Not Appearing in Gallery

New member | Level 2
New member | Level 2

Photos taken on multiple phones are no longer saving to the photos gallery. The photos are viewable under camera uploads when sorted by dates.  Looks like it stopped working on the 16th of Jan.

 

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Re: Photos Not Appearing in Gallery

Dropboxer
Dropboxer

Hi @fitzer1982! Thanks for creating a topic for this issue. 

I understand the camera uploads feature is not working. Please try a manual upload (+) and let me know if you are getting an error message. If you do, please reinstall the Dropbox mobile app. 

If you don't we will only troubleshoot the camera uploads feature. 

📄 Here is a list of fixes for camera upload issues

Feel free to ask any questions. I would love to know what you tried and what eventually solved the issue. 

Keep me posted!

Cheers.


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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