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Photos in dropbox online not showing up in finder.

Photos in dropbox online not showing up in finder.

juliebarber
New member | Level 2

I use dropbox in my finder window but recently it hasn't been working very well. I added some photos to one of my folders online but when I go to my finder window it says that folder is empty. I also no longer have the option to smart sync anymore when I right click photos/folders all of the dropbox options are gone. Can someone help me with this?

1 Reply 1

Re: Photos in dropbox online not showing up in finder.

Jay
Dropboxer
Hi @juliebarber, thanks for contacting us!

It sounds like the Dropbox desktop application isn't running as it should, or isn't connected to the internet.

Could you check to see if it's showing up in the system tray/menu bar? If you hover over the icon there, what message do you see?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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