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Photos uploading in spite of being turned off on all devices

Photos uploading in spite of being turned off on all devices

Mantelli
Explorer | Level 3

I have photo upload turned off on all my devices, but photos uploaded anyway. Why did this happen?

3 Replies 3

Re: Photos uploading in spite of being turned off on all devices

Daphne
Dropboxer
Hey @Mantelli, I'm sorry to hear you're having trouble with this!

Can you confirm for me, do you know which device the photos are being uploaded from?

If not, you can check the version history of one of the photos to see which device it was uploaded from.

If you're aware of which device this is, can you send me a screenshot of the camera upload settings in the app?

Looking forward to hearing back from you!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Photos uploading in spite of being turned off on all devices

Mantelli
Explorer | Level 3
I’ve checked several of the most recent ones, and they claim I uploaded them from my desktop. Those pictures don’t reside on my desktop, but on my
Mobile iphone photos app. I am mystified.

Re: Photos uploading in spite of being turned off on all devices

Lusil
Dropboxer
Hey @Mantelli, could it be that you plugged your mobile device onto your computer around that time?

Could you have a look at your desktop app's preferences in regards to importing and uploading?

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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