Recently, when I manually upload photos from my album in my iPhone 10s to Dropbox, it will stall & stop uploading half way through.This only happened in the past 1-2 months. Is anyone facing the same issue. Can you help me fix the problem. Thank you.
Hey @Jasby, thanks for reaching out to us here!
Just out of curiosity, are the images that you're trying to upload edited images? If you try and manually upload unedited images, do you have the same issue?
If not, can you let me know what you see in relation to the pending upload in the app? For example, showing "Waiting to upload".
Let me know and we can go from there!
Thanks for the info @Jasby!
Just to try and narrow down the root cause here, can you try connecting to a different WiFi network and see if the issue persists?
If so, can you try using cellular data to see if that does the trick?
Also, can you let me know how much storage space your device has free? You'll need at least 500 MB free to allow for processing.
Keep me posted with your findings!
Thanks for testing that out @Jasby!
Can you please let me know how much storage is left on your device (not your Dropbox account)? You can find this with the steps from here.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.