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Photos

Photos

J8RAY
New member | Level 2
Dropbox didn't upload all photos stored in my phone. It only stores photo that are clicked from the phone or screenshot on the phone.It didnt upload all photos. So please add this feature asap as i have to manually upload photos in the Dropbox
3 Replies 3

Re: Photos

Lori
Dropboxer

Hey @J8RAY, let's see what we can do about this! 

It seems you're referring to our Camera Uploads feature, right? As a first step, can you make sure the feature is enabled? 

If I were you, I'd also check this Help Center article. 

Keep me posted on what you find. 


Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: Photos

J8RAY
New member | Level 2

Yep the feature is enabled but still it only uploads photos which I click or screenshot on my phone. It doesn't backup photos that are shared like WhatsApp or through Bluetooth

Re: Photos

Lori
Dropboxer
Hey @J8RAY, thanks for writing back.

When you say photos you click, could you explain the process you follow, please? 

Also, are the WhatsApp files in your camera roll on your phone?

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Top contributors to this post

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    Lori Dropboxer
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    J8RAY New member | Level 2
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