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Please please please could we have higher quality video playback in browser.

Explorer | Level 4

I have to deliver a lot of video work for approval. The playback quality, even when set to the highest resolution is very poor quality.

The resolution in fine, it is the compression that is creating low quality playback. Please could we have less compressed video playback. Many of my clients can't download the video and so check it back in the browser, and it is embarassing to not be able to give them a high quality copy to view.

 

Many Thanks, keep up the good work.

3 Replies 3
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Re: Please please please could we have higher quality video playback in browser.

Dropboxer
Dropboxer

Hey there @VFX

Thanks for reaching out to us about this!

Just to ensure troubleshooting, could you please let me know if there's a difference in the video's quality when you download and preview it locally?

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Please please please could we have higher quality video playback in browser.

Explorer | Level 4

No when you download it its fine, it's only viewing it in the browser that the viewing quality is low resolution and compressed.

 

Highlighted

Re: Please please please could we have higher quality video playback in browser.

Dropboxer
Dropboxer

Thanks for confirming that for me, @VFX

I've sent you a ticket to the email address connected to your Community profile to have a more in depth look into this. 

When you have the chance, please check your inbox and we'll take it from there. Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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