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PowerPoint not opening in Dropbox

PowerPoint not opening in Dropbox

omalleypat
New member | Level 2

I am not able to open PowerPoint presentations in Dropbox. I can download and open on the desktop, but none of my powerpoints are viewable within Dropbox. I am using an HP PC. 

This is what I see when I click on a PPT presentation.

PPT not working.PNG

1 Reply 1

Re: PowerPoint not opening in Dropbox

Walter
Dropboxer
Hey there @omalleypat, welcome to our Community and thanks for using Dropbox!

Could you please let me know if the app is fully synced when you try to open those files? 

Is it showing 'up to date' in your system tray, or is it still syncing?

On a side note, are you able to preview them normally on our website?

If you're getting a specific error, I'd appreciate a screenshot so that we can have a visual too.

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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