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Preview not available for CSV SPREADSHEET.

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Preview not available for CSV SPREADSHEET.

New member | Level 2

Something just changed, with Dropbox, and I'm frustrated. For months I send csv file to Dropbox, then open in my routing app. Now the app says cannot open the file, (even tried old file that worked), and cannot.  When I click on it in Dropbox, says no preview. Opens fine from pc, and if I save on tablet, but that is a pain. Any suggestions appreciated. I do have excel on tablet, opens all csv files as supposed to. 

Thanks

 

4 Replies 4
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Re: Preview not available for CSV SPREADSHEET.

Dropboxer

Hi @sklwater, thanks for messaging the Community!

 

When previewing CSV files on the Dropbox app or site, what error are you getting exactly?

 

Could you forward a screenshot showing this message, while hiding any personal info?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Preview not available for CSV SPREADSHEET.

New member | Level 2

Screenshot_20200810-075632.png

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Re: Preview not available for CSV SPREADSHEET.

New member | Level 2

This is a simple CSV file.   It will open if I save it to tablet and import, I cannot view it when it is in Dropbox, but can preview and open when saved localy.

 

Thank you for any input.

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Re: Preview not available for CSV SPREADSHEET.

Dropboxer

Okay, so it looks like you're using a third party app or service that needs to import the CSV file. 

 

Does the CSV file preview normally when you open it directly via the mobile app or Dropbox site? If not, could you forward a screenshot showing what you're seeing (while hiding any personal info).

 

Thanks!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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