Problem downloading files on Android 10 / Проблема загрузки файла с телефона Android 10

[Roman 134]

When downloading from a samsung s20 phone to any folder, Dropbox writes a file failure and reports that the file has been deleted or deleted or is located on an SD card that is currently available. How do I fix this problem?

[Jay]

Hi @Roman 134, thanks for messaging the Community!

Just to clarify, are you trying to download a file from Dropbox onto your phone, or when uploading to the Dropbox app?

Are you using the Dropbox mobile app, or the site directly?

Any other info or screenshots would be helpful!