cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Problem trying to open a folder

Problem trying to open a folder

Helpful | Level 5

hey does anybody know how to solve my problem???

Ive just log in and im trying to acess a specific paste given by my work mate. When I go to the archive solicitation and play "new solicitation", does not show my work mate's username. I need to be able to see the files shared to me, which is not happening.

1 Accepted Solution

Accepted Solutions

Re: Problem trying to open a folder

Helpful | Level 5

Hey Walter, thanks for reaching out. Its working now

View solution in original post

4 Replies 4

Re: Problem trying to open a folder

Dropboxer

Hi there @gabriel_almeida10, thanks for reaching out. 

 

If you're having trouble finding a shared folder or a shared file on your account, could you look through the Share tab online? 

 

If I've misunderstood your question, could you clarify exactly what you're looking for? 

 

Give me a shout whenever you have the chance to check this out. Cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Problem trying to open a folder

Helpful | Level 5

Hi Lusil, thanks for answering. When I go to the Share tab online, I can not see the files being shared with me. 

Thank you once again.

Re: Problem trying to open a folder

Dropboxer

I'm sorry to jump in here, but how was this file shared with you in the first place @gabriel_almeida10?


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Problem trying to open a folder

Helpful | Level 5

Hey Walter, thanks for reaching out. Its working now

View solution in original post

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?