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Problemi caricamento

Problemi caricamento

Explorer | Level 3

Salve, non riesco più a spostare le mie foto dalla galleria in Dropbox. Il caricamento non viene effettuato perché esse si trovano in scheda SD. Cosa posso fare per risolvere il problema?

3 Replies 3

Re: Problemi caricamento

Dropboxer

Hi @Maria Rosa Musco; welcome to our Community!

 

Could you please let me know the exact steps you take to do this and send me a screenshot of the exact error message you get in order to advise further? 

 

Thanks!

 

------

 

Ciao @Maria Rosa Musco; Benvenuto nella nostra comunità!

 

Potresti farmi sapere i passaggi esatti che fai per farlo e inviarmi uno screenshot del messaggio di errore esatto che ricevi per fornire ulteriori consigli?

 

Grazie!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Problemi caricamento

Explorer | Level 3
Non riesco a caricare lo screenshot. Comunque mi appare testualmente la scritta "Caricamento non riuscito. L'immagine potrebbe trovarsi in una scheda SD che al momento non è disponibile

Re: Problemi caricamento

Dropboxer

Thanks for the additional information, Maria Rosa. 

 

Can you also clarify the version of your device's OS and our mobile application's as well? 

 

Have you tried clearing the app's cache by any chance? 

 

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Grazie per le informazioni aggiuntive, Maria Rosa.

 

Puoi anche chiarire la versione del sistema operativo del tuo dispositivo e anche la nostra applicazione mobile?

 

Hai provato a svuotare la cache dell'app per caso?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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