cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Back again with another edition of 'How we use Dropbox', so find out how Ross uses Dropbox to answer some new house questions here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Problems downloading

Problems downloading

mjohn26
New member | Level 2

Help, dropbox. com will not let me download any of my documents.  The message  "The can not be previewed" shows up for everything.  Need help asap, please!!! 

5 Replies 5

Re: Problems downloading

Lemmy1984
Dropboxer
Hi there,

Thanks for posting on our forum page.

I was able to see that you have submitted a ticket, and another agent has replied to your question.

Were you able to check out his response?

Have a nice day.

Regards,
Lemmy.

Did you find my post
helpful? If it answers your question, please mark 'Accept as
Solution" below so other users can find it quickly!
</
i>:)


Re: Problems downloading

ogregory
New member | Level 2

@Lemmy1984 wrote:
Hi there,

Thanks for posting on our forum page.

I was able to see that you have submitted a ticket, and another agent has replied to your question.

Were you able to check out his response?

Have a nice day.

Regards,
Lemmy.


That's not an answer

Betreff: Problems downloading

krisbcn
New member | Level 2

It is impossible for me to download dropbox on my new computer!! I am trying it since a couple of hours!

Thanks for helping!

Betreff: Problems downloading

Zed
Dropboxer

Hi @krisbcn,

 

Let's solve this, can you please go here to download the latest Dropbox offline installer ?

 

If that doesn't work, I'm here to help!

 

Thanks!




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Problems downloading

Zed
Dropboxer

Hey @mjohn26,

 

I know this is a very delayed follow up on the issue, but are you still experiencing it? I'll be here to help.

 

Thank you!




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Need more support?