Problems with shared folders

[indigokreativ]

Hi guys, hope you can help me. I have a normal dropbox account extended to 16GB space. I'd like to share this account with my team mates and everbody should have a permission to upload pictures in this folder. My dropbox is empty so the 16GB is free to use, but one of my team mates tried to upload pictures in the shared account and got an error message because his dropbox (2GB normal) is full. Does that mean my team mates can't use my shared folder (with the 16GB) to upload pictures? They only can upload if the have enough space in their own dropbox?  Can anybody help with this problem?

[Rich · Accepted solution]

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@indigokreativ wrote:

Does that mean my team mates can't use my shared folder (with the 16GB) to upload pictures? They only can upload if the have enough space in their own dropbox?

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Correct. Since the entirety of a shard folder exists within every member's account, they all need enough space available to be store that folder in their account.

• https://help.dropbox.com/accounts-billing/space-storage/storage-space

[Elexjohn]

I am also facing same issue from last week, Finally found solution on this post. Thank you so much ❤️

[Hannah]

Hey @Elexjohn, thanks for the nudge!

Happy to see you were able to resolve your issue through this thread.

If you need anything else, make sure to let us know!