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Quitting Dropbox

Quitting Dropbox

Microcloth
Explorer | Level 4

I have been using the free version of Dropbox which is now full (2gb) on a limited basis and with little expertise in its use but having rationalised all of the various backup options I have installed, have decided to cease using it.   I am concerned about losing any files in the quitting process.  Does deleting the App and closing my account delete any of the original files that are in Dropbox from my computer.   I am concerned that I accidentally dropped my Home Directory into Dropbox and that is what has filled it.   Thanks for advice on this.

9 Replies 9

Re: Quitting Dropbox

Jay
Dropboxer
Hi @Microcloth, thanks for posting today!

It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application.

Could you first try disabling the computer backup from Dropbox using the steps in the above article?

Afterwards, you can move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

If you then need to delete the Dropbox account, after making sure all your files are on the computer, you can unlink your desktop app and delete the Dropbox account.

If you need any further assistance, please let me know!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Quitting Dropbox

Microcloth
Explorer | Level 4

Thanks Jay, The computer backup function was not on.  I must have done it manually as well as moving the Application folder to backup.  It is the My Mac folder that I am most concerned about.  How specifically, do I move the files in Dropbox back to the original position.   Is it drag and drop or must I download first or is there an easier way, like reverse backup or the like?  Cheers, Leigh

 

Re: Quitting Dropbox

Jay
Dropboxer
If you're certain the option to disable it wasn't there, and you had the option to enable it instead of managing the backup, then you can try manually moving the files out of the Dropbox folder to their default locations.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Quitting Dropbox

Microcloth
Explorer | Level 4

Hey Jay, Thanks for getting back.   Most of the files that show up in my downloads (local) are these type:

example -  .dat.nosync40b7.5jNfXw

Can they be deleted are are they all pointers to actual files?

Quite confusing.

 

Re: Quitting Dropbox

Jay
Dropboxer
Those don't seem to be Dropbox files, since any file would have the original name on them. 

Do you have any other apps checking the Dropbox folder, such as a security service?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Quitting Dropbox

Microcloth
Helpful | Level 5

Hi Jay,   I am away from my security cameras and will need to check tomorrow but i think that is what it may be.  I seem to recall that the Swann Security system installed was supposed to deliver photos to Dropbox.   It looks like every file that is there could be generated by the cameras when triggered - mostly false alarms.   Not that i ca n see any but something is consuming the best part of 2gb.   If it is this, can they all be deleted?   I will check it tomorrow.  Thanks for the great help.  

Re: Quitting Dropbox

Jay
Dropboxer
If the photos are being transferred to a specific folder, then the files in that folder can be deleted from the site directly.

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Quitting Dropbox

Microcloth
Helpful | Level 5

Thanks Jay,   Pointing me to the security camera system was a great help.   I have closed my account and think i have recovered all i need.   Thanks again for your assistance.  

Re: Quitting Dropbox

Jay
Dropboxer
Glad to hear it helped out, @Microcloth. If you need any further assistance, please let me know.

Enjoy the rest of your week!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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