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Recover deleted files from desktop

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Recover deleted files from desktop

New member | Level 2

I deleted a dropbox folder from the local access of my computer and the desktop files are gone. They are not in my dropbox account. How to recover?

3 Replies 3
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Re: Recover deleted files from desktop

Dropboxer

Hi @Mariana Adaixo, thanks for messaging the Community!

 

I'm sorry to hear about this situation. It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?

 

Afterwards, you can move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

 

If there are any deleted files, try recovering them from the Dropbox site.

 

If the missing files weren’t syncing to your account, then it wouldn’t be possible to recover them from the site. However, it might be possible to recover the files from the local machine from the recycle bin, or using a third party app or service to do so.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Recover deleted files from desktop

New member | Level 2

but the files were not all synchronized when i deleted the dropbox folder from my local acces. 

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Re: Recover deleted files from desktop

Dropboxer

If the files weren't synced to your account, then try the last steps I mentioned, using a third party app or service to locate and restore files on your computer. Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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