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Recover files older than 60 days

Recover files older than 60 days

abhijt2610
New member | Level 2

Hello Team,

 

I have free Dropbox account, suppose I upgrade my account to Professional can I recover file which was deleted before 2 months?

or plan will start from today?

 

Thanks

 

1 Accepted Solution

Accepted Solutions

Re: Recover files older than 60 days

Lusil
Dropboxer

Hi @abhijt2610, thanks for dropping by. 

 

Dropbox Rewind is unable to rewind changes outside of your version history.

 

Since the history of the revisions starts from the date of the plan's purchase, files that were deleted more than 30 days ago won't be made recoverable by getting a plan that has an extended time period.

 

Give me another nudge if you have any other questions, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Re: Recover files older than 60 days

Lusil
Dropboxer

Hi @abhijt2610, thanks for dropping by. 

 

Dropbox Rewind is unable to rewind changes outside of your version history.

 

Since the history of the revisions starts from the date of the plan's purchase, files that were deleted more than 30 days ago won't be made recoverable by getting a plan that has an extended time period.

 

Give me another nudge if you have any other questions, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Recover Files

Pedroootavares
Explorer | Level 3
i lost all my files but recovered the modified files in the last 30 days, but it was not enough. does anyone know if i upgrade my plan can i recover older files? or the 180 days starts after the upgrade

Re: Recover Files

Daphne
Dropboxer

Thanks for reaching out to us here @Pedroootavares!

 

I've just moved your post here, as you have a similar request to the OP.

 

When you have the time, please check out the info Lusil provided here.

 

Hope this info helps!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Daphne Dropboxer
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    Pedroootavares Explorer | Level 3
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    Lusil Dropboxer
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