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Recover lost files from long ago

kwm2 New member | Level 2
New member | Level 2

I have Plus 2TB plan. Ive been using DB for years. Months ago many files (mostly Power Point) disappared from many folders, but most files are still there. I did not deliberately delete the missing files. I naively assumed they were gone for good, and probably they are by this time. First, how could this happen and secondly can I possibly recover them? 

1 Reply 1

Re: Recover lost files from long ago


Thanks for joining to ask this important question @kwm2. Welcome! 

I am so sorry to hear you were missing files. Knowing all the reasons your files can get deleted can help you figure this out and prevent it from happening again. Please read about this here.

You can see details about the deletion of these files, from the events of your Dropbox account online. If the files are still in your Version History window,  you will be able to recover them.

Here are all your restoration options.  

Hope your files can still be recovered. 

crossed fingers

 Let me know if this was helpful. 

Community Moderator @ Dropbox

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