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Recover my photos

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Recover my photos

New member | Level 2

Hi how I can recover my all photos I was storing on Dropbox?

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Help

New member | Level 2
How I contact support centre
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Re: Recover my photos

Dropboxer

Hi @Aldona Dabrowska ; welcome to our Community

 

Could you let me know when was the last time you remember seeing them in our website? Can you find any information about them in your events page? 

 

I'm only asking because Dropbox keeps snapshots of all changes made to files in your Dropbox account within your version history.

 

For example, Dropbox Basic, Plus, and Family accounts can recover versions of a file made within the last 30 days while Dropbox Professional and Business accounts can recover versions of a file made within the last 180 days. 

 

I hope this information helps point you towards the right direction and I'm always a post away if you have any more questions, Aldona. 

 

PS: You can find more information about your account's support entitlements by visiting https://www.dropbox.com/support and this page  as well. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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