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Recover the original file that was shared with me on dropbox

New member | Level 2
New member | Level 2

How can I recover the original excel file that was shared with me earlier today but retain the file that I manipulated at 430pm this afternoon? Thanks, Mike

1 Accepted Solution

Accepted Solutions
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Re: Recover the original file that was shared with me on dropbox

Dropboxer
Dropboxer

Use your Dropbox Version history to restore the file to its previous version! 

Please find the steps here: https://help.dropbox.com/files-folders/restore-delete/version-history-overview

Let me know if this worked for you. 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Recover the original file that was shared with me on dropbox

Dropboxer
Dropboxer

Hey @maswanson2. Thanks for posting your question!

If the file was deleted by the owner, I am afraid only the owner will be able to restore it and share it back to you.

If you deleted the file you can always see them under, deleted files on Dropbox.com. Select and restore there. 

If the file was in a folder someone else shared with you, you can navigate in the folder, click "show deleted files" on the right, select the file and the "restore" option will appear on your right. 

Hope this helps. Let me know if you managed to restore the file or need more help. 

Thank you! 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: Recover the original file that was shared with me on dropbox

New member | Level 2
New member | Level 2
Fiona, The file was not deleted, but I deleted some of the data believing that I was in a separate file. Is there a way for me to retrieve the file that my partner shared with me this morning when it was clean. How do I recapture the data that I deleted in the file as the file was saved by me at 349pm. I am hoping to recover the file that was shared with me at 730am. Thanks for your prompt response.
Highlighted

Re: Recover the original file that was shared with me on dropbox

Dropboxer
Dropboxer

Use your Dropbox Version history to restore the file to its previous version! 

Please find the steps here: https://help.dropbox.com/files-folders/restore-delete/version-history-overview

Let me know if this worked for you. 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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