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Re: Recovering Folders deleted within 30 days

Recovering Folders deleted within 30 days

melissa9
New member | Level 2

I removed myself from a shared folder on July 30, 2021 (to save space). Sometime in the last month that folder was deleted. Is there any possible way to recover the folder?! There is no record of it in the "Deleted files" tab. Would the person who deleted it have the option to recover the files?

1 Accepted Solution

Accepted Solutions

Re: Recovering Folders deleted within 30 days

Mark
Super User II

You need to ask somebody else to invite you to the share, or, get them to rejoin it. 

Without that, no, I'm afraid there isnt 


 


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6 Replies 6

Re: Recovering Folders deleted within 30 days

Mark
Super User II

You need to rejoin the share first and then restore it. www.dropbox.com/share - you may need to be reinvited. 

 

However, you may find if the share has been totally disbanded its not possible


 


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Re: Recovering Folders deleted within 30 days

melissa9
New member | Level 2

Thank you so much for your reply! It is no longer an option in my shared folders, and when I click on the original email invite to join the shared the folder it says "Error(404) We can't find the page you are looking for". Is there any way around this to get it back?

Re: Recovering Folders deleted within 30 days

Mark
Super User II

You need to ask somebody else to invite you to the share, or, get them to rejoin it. 

Without that, no, I'm afraid there isnt 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Re: Recovering Folders deleted within 30 days

sarahlouiecourtenay
New member | Level 2

Hi, 

 

I have remove access for 2 people for one of my folders and now it appears deleted, but I have not deleted it. How do I recover the folder associated with my account? There is nothing in deleted files.

 

Thanks 

 

Sarah 

 

Thanks Screenshot 2021-09-13 at 10.10.08.png

Re: Recovering Folders deleted within 30 days

Lori
Dropboxer
Hi @sarahlouiecourtenay, let's see what we can find on this together! 

Have you tried going to your Sharing tab

Do you see the option to add the folder back to your account? 

You can always try the Events' page as well.

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: Recovering Folders deleted within 30 days

Mark
Super User II

@sarahlouiecourtenay  

 

Choose the 're-add share' option


 


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