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Recovering deleted files (older than 30 days)

Recovering deleted files (older than 30 days)

justinaleo
Explorer | Level 4

I have a Dropbox Basic plan - and to date, I've only been on that plan.  I deleted files more than 30 days ago (but less than 180 days ago), which means they aren't available for me to recover.  With the Dropbox Professional plan (and similar plans), I'm able to recover files that were deleted up to 180 days ago.  Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago?  Or would I have had to already been on one of those plans before I deleted the files, in order to be able to now recover them?

1 Accepted Solution

Accepted Solutions

Re: Recovering deleted files (older than 30 days)

Rich
Super User II

@justinaleo wrote:

Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago?


No. You would have had to be on one of the plans with a longer recovery time before the files were deleted. Unfortunately, there's no way to recover those files now. They're already gone.

View solution in original post

6 Replies 6

Re: Recovering deleted files (older than 30 days)

Rich
Super User II

@justinaleo wrote:

Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago?


No. You would have had to be on one of the plans with a longer recovery time before the files were deleted. Unfortunately, there's no way to recover those files now. They're already gone.

View solution in original post

Re: Recovering deleted files (older than 30 days)

justinaleo
Explorer | Level 4

That's bad news for me, but thanks for the response.

Re: Recovering deleted files (older than 30 days)

Huda shaikh
New member | Level 2
My photos was deleted above 180 days older plzzz help me

Re: Recovering deleted files (older than 30 days)

Rich
Super User II

@Huda shaikh wrote:
My photos was deleted above 180 days older plzzz help me

I'm afraid that won't be possible. Even if you were on a paid account, you would already be passed the recovery period. It's simply not possible.

Re: Recovering deleted files (older than 30 days)

galaxypacks
New member | Level 2

Do you know after the recover days are reached, are user's files also deleted from backup servers? how long before backup servers are updated and files removed from there? 

Re: Recovering deleted files (older than 30 days)

Rich
Super User II

@galaxypacks wrote:

Do you know after the recover days are reached, are user's files also deleted from backup servers? how long before backup servers are updated and files removed from there? 


Refer to the following help article:

 

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    Rich Super User II
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    galaxypacks New member | Level 2
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    Huda shaikh New member | Level 2
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    justinaleo Explorer | Level 4
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