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Recovering videos that weren't permanently deleted but put in the deleted page for 30 days

Recovering videos that weren't permanently deleted but put in the deleted page for 30 days

New member | Level 2

Please help me recover all the videos that i deleted please.

3 Replies 3

Re: Recovering videos that weren't permanently deleted but put in the deleted page for 30 days

Super User

You may login to https:confused face:/www.dropbox.com/deleted_files using a browser. Then, select the files you want to restore and click restore button on the right pane. 

2021-01-03 at 2.02 PM.png

Re: Recovering videos that weren't permanently deleted but put in the deleted page for 30 days

New member | Level 2

There isnt anything showing up, i know where to find deleted files... im not that dumb

Re: Recovering videos that weren't permanently deleted but put in the deleted page for 30 days

Dropboxer

Hey @PapaRamen.

 

Just to clarify, were these files deleted more than 30 days ago?

 

Since you're not seeing any files within the deleted files page, and they weren't permanently deleted, then it's most likely that the files were indeed deleted outside the accounts version history window.

 

Out of curiosity, do you know how long ago they were deleted?

 

You may be able to check this from your Events page, as this shows the last 6 months of activity in the account.

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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