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Re: Recovery file who has delated permanent

Recovery file who has delated permanent

faridaalwyh
New member | Level 2

Excuse me, I have a question about this issue. I have a file in my file explorer and its configuration with dropbox. I tried to copy and paste the file at another folder in my file explorer and delete it at the folder before, but The file that I was deleting permanently could not recover. I tried to recover it from the dropbox website and go to deleted file, but the file that I am looking for it's empty, can you help me to resolve this problem? 

1 Reply 1

Re: Recovery file who has delated permanent

Megan
Dropboxer
Hi @faridaalwyh, sorry to hear about the deletion! 

If you permanently deleted those files, I'm afraid you won't be able to recover them via Dropbox.
 
I hope this clarifies things.

Megan
Community Moderator @ Dropbox
dropbox.com/support


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