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Redownloaded Dropbox App on Iphone, files?

Redownloaded Dropbox App on Iphone, files?

RAYRAY90
New member | Level 2
Hello,
I don’t use Dropbox too often, but noticed that I had to redownload my Dropbox App, as I had upgraded my IPhone months ago, and I was trying to locate my photobooth wedding files that I know was saved onto Dropbox prior to me changing out my phone and it is no longer there! I don’t know if the original sharer will have the file still since my wedding has been more than 2 years ago. Is there anyway Dropbox can restore this, I’m only a basic user.
1 Reply 1

Re: Redownloaded Dropbox App on Iphone, files?

Mark
Super User II

If you are a basic user you can restore within 30 days of deletion by following https://help.dropbox.com/files-folders/restore-delete/recover-deleted-files-folders

 

If they were over that I'm afraid they are unrecoverable. 

 

You may see at www.dropbox.com/events what happened to them in terms of dates etc. 


 


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