I am having the same problem, but it just got worse yesterday. I was in an area where wifi and cellphone services do not exist. NONE of my downloaded files appeared in the online folder. The online folder had the dreaded yellow exclamation mark after it, but of course I could not refresh -- no internet available. What's the point of having an offline feature if it constantly fails?
At first, could you please let me know if you've restarted your devices since you first saw this happening?
Also, can you try this on cellular data and/or another wifi other than the one you're currently using? Do you get the same results?
Let me know what you find!
Yes, I restarted my device (iPad) several times. But remember, I was in an area where NO cellphone or internet existed and was trying to access my offline documentation. That documentation did not appear at all -- no content -- although the folder still indicated 2.4GB content. I just could not access it.
When I returned to an area that had WIFI availability of course the documentation reappeared, and when I refreshed the offline content it reappeared offline. But my point is this: it's not dependable. Why does all offline content disappear when the folder needs to be refreshed? Unfortunately this problem does not present itself until you actually need to see the offline content, i.e., no internet or cellphone service.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.