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Remove business name from my personal dropbox after leaving team

Explorer | Level 4

My personal account was accidentally linked to a business team. The owner removed me from the team and converted me back to basic personal account. However, in Windows Explorer, the Dropbox still has the business name in parenthesis after "Dropbox."

 

How can I remove the business nameplease?

Sid

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Remove business name from my personal dropbox after leaving team

Dropboxer
Dropboxer

Thanks for your swift reply, @sidprice

 

Have you also given a simple reinstall of the desktop app a try?

 

To do this, you can follow the steps below:

  • Make sure you save and quit all programs that access files in the Dropbox folder.

  • Stop the desktop app from running by clicking on Quit Dropbox from its settings. 

  • Uninstall Dropbox. 

  • Reboot your computer.

  • Download and install the newest version of the desktop app.

Let me know if this helps!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

6 Replies 6
Highlighted

Re: Remove business name from my personal dropbox after leaving team

Dropboxer
Dropboxer

Hello @sidprice, welcome to the Dropbox Community. 

 

As a first step, could you confirm for me if you've already tried rebooting your computer? 

 

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Remove business name from my personal dropbox after leaving team

Explorer | Level 4

Yes, I have rebooted the computer,

Sid

Highlighted

Re: Remove business name from my personal dropbox after leaving team

Dropboxer
Dropboxer

Thanks for confirming that, @sidprice

 

Could you also try unlinking your computer from your account and then signing back in again?

 

Please note that if you have more than three devices already connected and you're on a Basic account, you'll have to remove as many so that you're left with at least two to proceed. 

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Remove business name from my personal dropbox after leaving team

Explorer | Level 4

No change.

 

Only a single device is involved.

Highlighted

Re: Remove business name from my personal dropbox after leaving team

Dropboxer
Dropboxer

Thanks for your swift reply, @sidprice

 

Have you also given a simple reinstall of the desktop app a try?

 

To do this, you can follow the steps below:

  • Make sure you save and quit all programs that access files in the Dropbox folder.

  • Stop the desktop app from running by clicking on Quit Dropbox from its settings. 

  • Uninstall Dropbox. 

  • Reboot your computer.

  • Download and install the newest version of the desktop app.

Let me know if this helps!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Remove business name from my personal dropbox after leaving team

Explorer | Level 4

Re-installing Dropbox resolved my issue, thank you.

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