Dropbox files & folders
Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.
Hello - I have on on-going issue that I need help. I wish to remove the “My Mac” folders (/Desktop, /Downloads and /Documents directories using a .local folder) from my Dropbox account that got erroneously installed during the set-up of a new computer (running Big Sur 11.1). Unfortunately, I have been unable to disable the "computer backup" feature under my account, preferences, etc. It only says SET UP (but I have already set it up). In addition, I cannot get the device unlinked from dropbox.com when I try that method.
All of this is is all being done on the same device where computer backup was set up, but it is still not working. I need some help undoing this.
Thank you.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!