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Removing My Mac folders from Dropbox

Removing My Mac folders from Dropbox

JM_605
Explorer | Level 3

Hello - I have on on-going issue that I need help.  I wish to remove the “My Mac” folders (/Desktop, /Downloads and /Documents directories using a .local folder) from my Dropbox account that got erroneously installed during the set-up of a new computer (running Big Sur 11.1).  Unfortunately,  I have been unable to disable the "computer backup" feature under my account, preferences, etc.   It only says SET UP (but I have already set it up).  In addition, I cannot get the device unlinked from dropbox.com when I try that method.  

 

All of this is is all being done on the same device where computer backup was set up, but it is still not working.  I need some help undoing this. 

 

Thank you.

1 Reply 1

Re: Removing My Mac folders from Dropbox

Jay
Dropboxer
Hi @JM_605, thanks for joining the Community!

I understand your frustration over this matter. What happens when you click 'Set up', does it show any folders being selected already?

Could you describe why you can't unlink the the device from the Dropbox site? What error do you get, and have you tried another browser to do so?

Any other info or screenshots would be helpful!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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