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Removing members from a shared folder

New member | Level 2
New member | Level 2

Dropbox Help states: 

To remove a member from a shared folder on dropbox.com:

  1. Sign in to dropbox.com.
  2. Click Files.
  3. Navigate to or search for the shared folder you're interested in.
  4. Hover over the folder and click Share.
  5. Click the dropdown menu next to the member you want to remove.
  6. Click Remove.
  7. Choose if you want to leave the member a copy of the shared folder.
  8. Click Remove.

Unfortunately, this all rubbish. Hovering over the folder and clicking produces nothing but the standard "Back/Forward/Reload" mini-menu. Completely counter-intuitively, the "Share" drop menus offer nothing but the options to Invite and "Add to Trello", whateverthat might be. Opening the folder gives you no better options. Clicking on the symbol for a member also does not give you the option to remove.

This is why I hate computer software and the people who supposedly write the help pages. Is there in fact any way of removing a member, no matter how carefully hidden? Any assistance from a rational human being gratefully received!

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Removing members from a shared folder

Dropboxer
Dropboxer

Hey @Charadras, thanks for reaching out to us about this!

It sounds like you're clicking on the little arrow next to the Share button which gives you some additional options, such as to Add to Trello.

Could you try clicking on top of the button that reads Share and then follow the instructions outlined in the article you mention? 

Let me know if this helps!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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3 Replies 3
Highlighted

Re: Removing members from a shared folder

Dropboxer
Dropboxer

Hey @Charadras, thanks for reaching out to us about this!

It sounds like you're clicking on the little arrow next to the Share button which gives you some additional options, such as to Add to Trello.

Could you try clicking on top of the button that reads Share and then follow the instructions outlined in the article you mention? 

Let me know if this helps!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Removing members from a shared folder

New member | Level 2
New member | Level 2

Thank you for your prompt reply, Lusil. You are correct that clicking on the name rather than on the drop menu arrow will work! I would add that it is definitely counter-intuitive, since when you see an arrow, you tend to assume that it should be clicked! Anyway, many thanks.

Highlighted

Re: Removing members from a shared folder

Dropboxer
Dropboxer

Anytime, @Charadras! If anything else come up in the future, we're just a post away. 

In the meantime, have a lovely day ahead! 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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