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Restore deleted files

Restore deleted files

gusti6
New member | Level 2

I believe to be missing several files from my dropbox, and could've been because my girlfriend went on a delete frenzy to make up space. Is it possible to have some admin verify the logs on this account and possibly restore everything possible? 

Already searched under the Deleted Files section and it's empty.

1 Accepted Solution

Accepted Solutions

Re: Restore deleted files

Rich
Super User II

@gusti6 wrote:

Is it possible to have some admin verify the logs on this account and possibly restore everything possible? 

Already searched under the Deleted Files section and it's empty.


No, that's not possible. Anything that you're able to restore would be listed in Deleted Files. If the files were deleted more than 30 days ago, they cannot be restored.

View solution in original post

5 Replies 5

Re: Restore deleted files

Rich
Super User II

@gusti6 wrote:

Is it possible to have some admin verify the logs on this account and possibly restore everything possible? 

Already searched under the Deleted Files section and it's empty.


No, that's not possible. Anything that you're able to restore would be listed in Deleted Files. If the files were deleted more than 30 days ago, they cannot be restored.

View solution in original post

Re: Restore deleted files

dlrdlh
New member | Level 2

where is the deleted files folder?  I accidentally deleted a file and can't find it anywhere.

Re: Restore deleted files

Mark
Super User II

There isnt a deleted folder. 

 

You simply go to the folder it was in and click on 'Show Deleted Files' and they will all appear if they are recoverable. 


 


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Re: Restore deleted files

ykondo
New member | Level 2
Sorry interruption. Deleted file after 30 days if account update professional, cannot restore file?

Re: Restore deleted files

Lori
Dropboxer
Hi @ykondo, welcome to our Community. 

No, since it isn't retroactive. 

So, even if you were to upgrade, that wouldn't work.

Lori
Community Moderator @ Dropbox
dropbox.com/support


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    Lori Dropboxer
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    ykondo New member | Level 2
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    Mark Super User II
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