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Restore previous version

Restore previous version

Fabio14
New member | Level 2

Hello everyone, since i installed dropbox on my Mac, with automatic backup, some projects from my software seems can not be found anymore. I can't find it nor in my computer neither in my dropbox. How do i go back to the version before i installed dropbox?

Thanks

1 Reply 1

Re: Restore previous version

Lori
Dropboxer
Hey @Fabio14, and welcome to our Community!

It sounds like you’re using the Computer Backup feature, and that the folders and files have now been moved to inside the Dropbox folder, and replaced with shortcuts.

Can I ask if you're unable to locate the files on the app, the website or both? Please check the sync status of your desktop app and let me know what you see there. 

If it shows "up to date", then I'd suggest checking your account online to see if you can still see the folders there, and if you don't your Deleted files page might show content there, can you check? 

Let me know a bit more on this, and we can take it from there!

Lori
Community Moderator @ Dropbox
dropbox.com/support


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