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Restoring deleted account

New member | Level 2
New member | Level 2

I've just deleted my account accidentally and losted all of my data. There're a lot  of important data. 

How can I restored that account? or deleted data?

1 Accepted Solution

Accepted Solutions
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Re: Restoring deleted account

Dropboxer
Dropboxer
Sorry to hear that, @muummim.
 
Initially, please note that if you delete your account, we initiate deletion of the Dropbox files you store on Dropbox after 30 days. If you mark a file within your account for permanent deletion, we will permanently delete it within 60 days in the normal course of operations. 
 
More importantly though, deleting a Dropbox Basic/Plus/Professional account can't be undone. You can find more details on this here
 
However, if you were part of a Business team and were deleted, or you’d like more info about this matter, due to account-specific info required, we’d have to move this discussion to email, in which case, I can contact you at your email address associated with your Forum profile. 
 
Let me know if you have any further questions. Cheers!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

2 Replies 2
Highlighted

Re: Restoring deleted account

Dropboxer
Dropboxer
Sorry to hear that, @muummim.
 
Initially, please note that if you delete your account, we initiate deletion of the Dropbox files you store on Dropbox after 30 days. If you mark a file within your account for permanent deletion, we will permanently delete it within 60 days in the normal course of operations. 
 
More importantly though, deleting a Dropbox Basic/Plus/Professional account can't be undone. You can find more details on this here
 
However, if you were part of a Business team and were deleted, or you’d like more info about this matter, due to account-specific info required, we’d have to move this discussion to email, in which case, I can contact you at your email address associated with your Forum profile. 
 
Let me know if you have any further questions. Cheers!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Restoring deleted account

New member | Level 2
New member | Level 2

Your can't restore your account

 
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<b>We have created a guide on folder best practice, so you can get organized now <a href="https://www.dropboxforum.com/t5/Business-Tips-tricks/Folder-structure-best-practice/m-p/428456#M39"><u>check it out here</u></a>.</b>

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