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Retrieving Lost Files

Retrieving Lost Files

NotSoSmart
New member | Level 2

I have some video footage on an old laptop from 3 years ago that I am trying to find. Back then I was using Dropbox and have since moved to another service. Logging back into my Dropbox I have very few files compared to what I expected

 

Do I need to upgrade to a paid account to retrieve my full amount of files? Or are they simply not there anymore?

1 Reply 1

Re: Retrieving Lost Files

Rich
Super User II

@NotSoSmart wrote:

Do I need to upgrade to a paid account to retrieve my full amount of files? Or are they simply not there anymore?


If your account has gone unused for three years, they won't be there anymore. Typically, accounts that are idle for more than a year are deleted due to inactivity.

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    Rich Super User II
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