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Saving Videos from Iphone to Dropbox takes too long & drops out

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Saving Videos from Iphone to Dropbox takes too long & drops out

New member | Level 2

Hi Dropboxers, I am trying to upload a couple of videos off my iphone to drop box to get them off my iphone to free up space. I have a couple that are 8mins long. It takes a long time to upload & then the upload drops out.

Is there a better way?

I thought of Airdrop to my iMac... is that an option? When I went into Airdrop - it said there were no users near me... uh oh! That didnt work.

What suggestions do you have to perform this function?

Is uploading to YouTube then downlaoding again an option? (But I dont know how to download from YouTube Uh OH!!)

I would love to hear your feedback

3 Replies 3
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Re: Saving Videos from Iphone to Dropbox takes too long & drops out

Dropboxer

Hey @ChristineStow, thanks for reaching out to us. 

 

Out of curiosity, were you using the mobile app or the website to upload the videos? 

 

Also, do you have enough storage in your Dropbox account to add these files?

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Saving Videos from Iphone to Dropbox takes too long & drops out

New member | Level 2

Hi Lusil,

I am using the mobile app on my iphone.

As far as I can tell - I checked storage & it said I have plenty.

I have a paid account.

 

From what I can tell- it says I have plent of space. I really need to get my dropbox organised because I cant find things either.

 

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Re: Saving Videos from Iphone to Dropbox takes too long & drops out

Dropboxer

Hi there @ChristineStow!

 

Can you let me know if you've tried using another internet connection, like another WiFi network of cellular data to see if there's any difference there?

 

If the issue is with the connection dropping out in the middle of the upload, then perhaps a more stable connection would help.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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