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Saving documents from Dropbox to my computer

Saving documents from Dropbox to my computer

lebe
New member | Level 2

I have searched for how to save a document from dropbox to my computer and it says download as first step but I don't have that as an option for "save as". Only option under save as is to "rename file"...

Help please.

1 Accepted Solution

Accepted Solutions

Re: saving documents from dropbox to my computer

Lusil
Dropboxer

That depends on what you want to do, @lebe:slight_smile:

More specifically, if you want to have:

  • A separate copy of the file with only your edits, then yes, you'll have to download and re-upload it to the shared folder. 
  • Only one file with everyone's edits, those should be automatically applied, so you shouldn't have to download and re-upload the file. 

Let me know what you find or if you have any other questions!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

9 Replies 9

Re: saving documents from dropbox to my computer

Lusil
Dropboxer

Hi there @lebe, welcome to the Dropbox Community!

To download a file from the website:

  • Sign in
  • Click on the Files tab on the left hand side of your screen. 
  • Locate the file you want to download. 
  • Click on the ellipsis (...) icon that's on the right side of the file. 
  • Select Download

Let me know if you have any other questions!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: saving documents from dropbox to my computer

lebe
New member | Level 2

It says it is saved but not in the "file"...

Re: saving documents from dropbox to my computer

Lusil
Dropboxer

Thanks for getting back to me, @lebe

Are you referring to where it's being downloaded? Could you please send me a screenshot (without personal info) of this so that I have a better visual understanding?

Keep me posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: saving documents from dropbox to my computer

lebe
New member | Level 2

It is an excel document that was uploaded by someone else on the file authorization. I made some modifications and it says it is saved to dropbox but can't find it in any files.

The excel has names, ss#'s, dates of birth etc... so can't do a screenshot...

It says it is saved on the excel top "ribbon" after the file name and also at the bottom of the screen it says "saved to dropbox"...

Re: saving documents from dropbox to my computer

Lusil
Dropboxer

Thanks for the additional info, @lebe.

If this is a file in a shared folder, you should be able to find it by going through the shared folder in question, which should be under your Files tab on the website

If you don't find it but you remember the name, could you try searching for it in your search bar

If you're still having trouble locating it, could you please clarify what you mean when you mention that:


@lebe wrote:

It is an excel document that was uploaded by someone else on the file authorization.


Let me know what you find!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: saving documents from dropbox to my computer

lebe
New member | Level 2

did the search and found the document; then downloaded and then uploaded to shared file...

 

Is that really the way this is supposed to be done?

 

I really appreciate your helping me thru this learning curve!!

Re: saving documents from dropbox to my computer

Lusil
Dropboxer

That depends on what you want to do, @lebe:slight_smile:

More specifically, if you want to have:

  • A separate copy of the file with only your edits, then yes, you'll have to download and re-upload it to the shared folder. 
  • Only one file with everyone's edits, those should be automatically applied, so you shouldn't have to download and re-upload the file. 

Let me know what you find or if you have any other questions!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Saving documents from Dropbox to my computer

Odeyan
New member | Level 2
Can someone assist me? I’m having trouble with filling out a document that’s saved in Dropbox, without losing all the data on it.

For some strange reason, it’s not allowing me to save the information or it’s saying that it can’t be saved.

Thank you in advance!

-David

Re: Saving documents from Dropbox to my computer

Lusil
Dropboxer

Hey @Odeyan, I'd be happy to help!

 

Is this document that you're trying to edit a personal file or was it shared with you?

 

If you could also send us a screenshot of the exact error message, that would be very helpful.

 

Thanks!

 


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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