So we’ve been using Dropbox for couple of years in our firm. Business Standard Plan, 3 users, multiple devices, PCs, Androids, Macs, iPhones…
For couple of months now there has been popping up these “Scratch_0486147734” and “Scr_3258465812” styled files almost every time something gets saved. E.g. creating new file or saving / overwriting existing. As said, the filenames of these files start with “Scratch_” or “Scr_” and end with number sequence. They take up the same space as the original file that got saved. File size is identical.
As I understand, these scratch files come up while the actual file is being saved. This behavior might be normal? But why the files stay after? As you can imagine, these files take up a ton of space. Even though our space isn’t running out I’m getting irritated by these files.
What can I do to stop Dropbox from creating these files?
The files are all over the place in various folders. And now that you’ve mentioned it, examining the folders further, it seems that the culprit could be our 3D-modeling software (Archicad). We use it to produce multiple different types of files and material in almost every project that we do…
The weird thing is that this problem concerns all users and as far as I can see, there hasn’t been changes in software, updates or our use of said software that could explain this new behavior.
This helpcenter topic might explain my case? Probably Archicad does something similar every time we save project file or print / export stuff out of it and just can’t deal with Dropbox. The fine mechanics of file saving isn’t really my strong suit 🙂
We haven't had any data loss or corruption issues.
Unless stated otherwise I’m probably just going to keep deleting those scratch files… At least at this point I’m not even going to consider other methods of managing our files.