cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We love to hear how every person gets the most from Dropbox, and it seems everyone has a slightly different use for it - tell us yours here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Scrivener backup issues

Scrivener backup issues

edryan
Explorer | Level 3

I've been backing up my Scrivener writing project to Dropbox for the past few months. I have Dropbox installed on my computer and I've been able to see the backup files there. However, I can't view those files (or any of the others I've uploaded to Dropbox on that laptop) while I'm on my phone, since I hadn't backed it up. My laptop is having some serious tech issues and isn't starting, so I'm very concerned about having lost that information if my hard drive is damaged. Is there a way to access that backup from another device at all, or have I completely **bleep**ed myself?

4 Replies 4

Re: Scrivener backup issues

Hannah
Dropboxer
Hey @edryan, thanks for posting today!

Except for your computer, are you able to see these files in your account on our website?

If not, is it possible that they weren't getting backed up?

Do you remember them having syncing icons, like green check marks, when accessing them from Dropbox on your computer?

Keep me posted.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Scrivener backup issues

edryan
Explorer | Level 3
Hi! I was able to see the backup files with green check marks when I accessed the Dropbox folder on my computer, but I wasn't able to find them on the website on my phone.

Re: Scrivener backup issues

edryan
Explorer | Level 3

Update: I've checked on another computer and I still can't find the Scrivener backup files on the website. I definitely remember successfully backing it up to my computer and I did see the green check mark icon next to the backup folder, but I can't figure out why I can't access it here. Is there a way to restore those files?

Re: Scrivener backup issues

Mark
Super User II

Does www.dropbox.com/events show them uploading?

What about running a search for the file names?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?