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Dropbox search can’t find anything. The files, however, are there. How can I make Dropbox find them or reindex them???
Lusil
Community Moderator @ Dropbox
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Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
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Walter
Community Moderator @ Dropbox
dropbox.com/support
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Search is not working for me on my Mac with one file (codes.xls). The file is password protected but it has ALWAYS shown up in search. First, the file did not show up in search on my Mac, but the file is listed in its folder. I've gone to the folder. It is still there. I can open the folder. The file and data are intact. It has not been deleted, mistakenly or intentionally. But the file does not show up when I type the exact name, with or without the file extension, in the search box. I have screenshots. This seems inconceivable to me. It's a computer. Thanks for any help. I have deleted and reinstalled the dropbox app on my Mac. Same result.
Hey @ksandbe, thanks for nudging us on this thread.
Could you make sure that you're running the latest version of the desktop app and that you don't have any pending OS updates?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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