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Searched for a file in my dropbox, results show, but file doesn't show

Searched for a file in my dropbox, results show, but file doesn't show

aldentan
New member | Level 2

Hi,

 

I have tried to search for a file in my dropbox account. The results show a piece of result, but when I click on it, it doesn't reveal the file at all.

 

Can someone help?

 

Also, how do I simply contact dropbox via email support? It keeps leading me to the general support page.

1 Reply 1

Re: Searched for a file in my dropbox, results show, but file doesn't show

Lori
Dropboxer
Hey, @aldentan and welcome to our Community! 
 
Can you clarify which platform you use to search and what type of file it is? 
 
You can always contact our Support Team here
 
Let me know more, and we’ll take it from there.

Lori
Community Moderator @ Dropbox
dropbox.com/support


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