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Selective sync on 400mb folder, continue to get DropBox Full (2gb) error

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Selective sync on 400mb folder, continue to get DropBox Full (2gb) error

New member | Level 2

I am trying to selective sync a folder that's less than 400mb, but I continue to get the DropBox is full (2gb) error message and I have a bunch of files that are continuously stuck in sync-pending state.

 

I have tried everything from logging off, rebooting, force-closing the desktop app, unlinking the computer, I don't have automatic backup setup...

1 Accepted Solution

Accepted Solutions
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Re: Selective sync on 400mb folder, continue to get DropBox Full (2gb) error

Dropboxer

Hi @BJCG, thanks for messaging the Community!

 

Selective sync is used to prevent folders from the Dropbox site syncing to your computer, so that the space frees up on your computer itself.

 

It doesn't help to reduce the quota used on your Dropbox account. To free up quota, you'd need to delete files or folders, or delete shared folders, from your account.

 

If you're referring to something else, please could you provide any other info or screenshots, as they would be helpful!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

4 Replies 4
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Re: Selective sync on 400mb folder, continue to get DropBox Full (2gb) error

Dropboxer

Hi @BJCG, thanks for messaging the Community!

 

Selective sync is used to prevent folders from the Dropbox site syncing to your computer, so that the space frees up on your computer itself.

 

It doesn't help to reduce the quota used on your Dropbox account. To free up quota, you'd need to delete files or folders, or delete shared folders, from your account.

 

If you're referring to something else, please could you provide any other info or screenshots, as they would be helpful!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Selective sync on 400mb folder, continue to get DropBox Full (2gb) error

New member | Level 2

Thanks, makes sense. I ended up deleting folders from the dropbox web portal to free up that space and sync started working again.

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Re: Selective sync on 400mb folder, continue to get DropBox Full (2gb) error

Dropboxer

No worries, glad to hear it's working again! Let me know if you need any further assistance in future.

 

Enjoy the rest of your week!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: Selective sync on 400mb folder, continue to get DropBox Full (2gb) error

New member | Level 2

Recently I chose syncing one folder, my "dropbox" folder to the backup only to save space on my hard drive.  Unfortunately dropbox decided, in its wisdom, to upload my entire computer, even my personal files that should NEVER be uploaded.  Not sure why I pay this monthly fee to be given an app that I can't control.

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