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Shared Link Error 404

Explorer | Level 3

Hello,

First of all, my name is Aaron, and I need some help with my shared link.

I used dropbox to backup a recording from my church, and I always shared it every week to fellow church member. I'm not really sure when this trouble started, but my friends just complained to me this morning. It's about the link that I gave them not working anymore, it always shows error 404. 

While the files in question are all alive and well in my dropbox account. I don't know how or why, but all my links suddenly goes like that. No notice either from dropbox on my email or wherever. Anyone can help please?

Thank you!
PS: this is my first post and I don't know if I'm posting it at the right category.

 

1 Reply 1
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Re: Shared Link Error 404

Dropboxer
Dropboxer

Hey there @aaronb24, thanks for checking in with us!

Since you've made sure that the file is still active in your account - awesome work on the initial troubleshooting - I've sent you a ticket to the email address connected to your Community profile so that we can have a better look into this. 

When you have the chance, please check your inbox and we'll take it from there. Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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