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Shared file - changes not saving

Shared file - changes not saving

JuliaaaS
New member | Level 2

My coworkers and I share an excel file that we all edit at different times. Although we are editing at different times, we frequently notice that one person's changes are not saved. We are using the desktop application. In addition, sometimes the syncing is off and we do not get notified if another person is working. For example, my boss could be working at 12pm, but I would not be notified that he was editing the file at that time. Please advise!

1 Reply 1

Re: Shared file - changes not saving

Walter
Dropboxer

Hey there @JuliaaaS; thanks for joining our Community!

 

I'm assuming that this file is in a shared folder; is this correct? 

 

If so, since you're all using the desktop application when working on this file, I'd suggest enabling the Dropbox Badge to improve collaborating on this file.

 

Let me know if this helped, Julia.


Walter
Community Moderator @ Dropbox
dropbox.com/support


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