Several members of our team are having problems viewing files that other team members have added. Example: Dan adds an Excel File and saves it in Dropbox. John can't find that file from his computer. They both have access to the same files on the computer but it only shows for one of them.
Thank you so much for replying to me. The computer in question has left the building so I'll have to wait to look at the icon when mousing over it. But yes, Dropbox is running on all computers and yes, both parties have access to the folder that the file was shared to. Here's something that I'm not sure matters. Person #1, the person sharing the file, used the application to access Dropbox and person #2, the person who can't see the file, uses the website to access Dropbox. Could that make a difference?