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Shared folder: Folders/files in desktop online are missing on desktop

Shared folder: Folders/files in desktop online are missing on desktop

EgonThabo
New member | Level 2

Hi everyone

 

I use Dropbox for Windows. I created a shared Dropbox folder containing some files and subfolders. On my desktop, there are now subfolders missing that are clearly visible online. I don't have selective sync applied to any of my folders. My DropBox account is not showing any sync issues either.

 

Help docs here do not describe my issue:

 

https://help.dropbox.com/files-folders/share/folder-not-working

 

Any ideas?

 

Thanks

1 Accepted Solution

Accepted Solutions

Re: Shared folder: Folders/files in desktop online are missing on desktop

Rich
Super User II

@EgonThabo wrote:

I use Dropbox for Windows. ... On my desktop, there are now subfolders missing that are clearly visible online


Do any of the folders have characters in their name that would be incompatible on a Windows system?

 

View solution in original post

2 Replies 2

Re: Shared folder: Folders/files in desktop online are missing on desktop

Rich
Super User II

@EgonThabo wrote:

I use Dropbox for Windows. ... On my desktop, there are now subfolders missing that are clearly visible online


Do any of the folders have characters in their name that would be incompatible on a Windows system?

 

View solution in original post

Re: Shared folder: Folders/files in desktop online are missing on desktop

EgonThabo
New member | Level 2

That was exactly the problem. Fixed now. Thanks so much.

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    EgonThabo New member | Level 2
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    Rich Super User II
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