Dropbox files & folders
Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.
Hi,
I have had a business account through my employer. Now when I switched locations, I had to make my own business account. If I share all my folders from my old account with my new account, what happens to the data when the old account is canceled/stops working? I have 10Tbs of data so I can't start transferring the data "manually".
Thank you for your help!
Solved! Go to Solution.
You need to make sure its shared and transferred to the new account before the old account is removed - otherwise there is a chance the closing of the old account will remove it for you.
Note that you should be able to just send it as a shared folder from old to new accounts and then leave the share at the new account. You wont need to do anything else with that, but, you may need to consider how you set this back up on your computer.
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
You need to make sure its shared and transferred to the new account before the old account is removed - otherwise there is a chance the closing of the old account will remove it for you.
Note that you should be able to just send it as a shared folder from old to new accounts and then leave the share at the new account. You wont need to do anything else with that, but, you may need to consider how you set this back up on your computer.
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!