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Shared folders in team folders

New member | Level 2
New member | Level 2

Hi there. 

We have a client that regularly creates folders to share with us. We now have a team space, but the client can only share folders with our individual accounts. 

If I copy the folder into the team space, it creates a copy as it is, but looks like it loses it's connection/sync to the client's parent folder.

Is there any way to get folders into the team space that will keep syncing with the original?

1 Reply 1

Re: Shared folders in team folders


Hi @Econnect - welcome to our Community!

Team members and admins may move a shared folder into the team space as long as the following requirements are met:

1. The user has edit access to the folder they are trying to move. To check this, follow these steps:

a. Click “Share” to the right of the folder

b. See “Can edit” to the right of the individual user or group

2. The “Manage access” setting is set to “Folder members”. To check this, follow the steps below:

a. Click “Manage” to the right of the folder

b. Click “Folder settings”

c. See “Folder members” from the dropdown next to “Manage access”

3. The folder is owned by someone on the same team as the user who is moving it into the team space.

Please note that moving a folder to the top level of the shared space is only allowed if the setting which allows top level folder editing has been enabled.

If you are an admin and wish to allow other members of your team to move folders into the top level of your team's space, you can update the setting on the following page in the Admin Console:

I hope this information helps and please keep me posted on your progress! 

Community Moderator @ Dropbox

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