Hello, my shared link is giving 404 errors to everyone, meanwhile it worked until 2 days ago or so until someone notified me and I made no changes (it worked for 5+ years). From reading on the website it seems like it was banned. Unfortunately I lost my email its connected to so I switched to another, so if I got the email on that email that I forgot I didn't see it. Can someone confirm or suggest me what should I do? The link is very valuable to my colleagues because it has materials for our faculty thus it probably triggered the high traffic.
Solved! Go to Solution.
I contacted support yesterday (12. october) and they marked my problem as solved. Technically it was but I am not satisfied with the answer. I assumed myself that my links were banned as I've seen posts about it, the problem is that I don't know exactly WHY is it banned. Support gave me 3 reasons that are different as sky and earth with no follow-up what's the exact problem so I am asking that. I must also emphasize that this dropbox is used for research purposes for students on my college and banning the sharing will hurt us. The traffic is probably the issue but I need for the support to say it.
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