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Shared link no longer works, the files are missing

Shared link no longer works, the files are missing

amunive
New member | Level 2

I have problems with shared files, I happen to share files via a link with a password. These files stopped being shared and cannot be accessed via the link and it also shows that the folder is empty.

I would like you to help me with a possible solution to the problem.

1 Reply 1

Re: Shared link no longer works, the files are missing

Nancy
Dropboxer
Hi @amunive and thanks for posting on our Community! 

Is there any chance that these files have been deleted from https://www.dropbox.com/home? You can check this link for more details on how to verify this. 

If you can’t find them in your Deleted files page, you can also take a look at your Events page instead and restore them. 

Let me know if that helps!

Nancy
Community Moderator @ Dropbox
dropbox.com/support


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